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Locate your water shut-off valve and turn it counterclockwise until it stops. Shut-off valves may be located by your water heater or close to your meter.
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When you phone in an emergency you will be asked to identify as much as you can about the source of the problem. Your service area maintenance contractor will dispatch a technician immediately depending on the severity. Action taken will also depend on the severity of the emergency. Please note after hours fees may apply.