If the pool closes due to weather will I get a rain check to come back another day?

No. Pool passes or refunds will not be issued due to weather related occurrences no matter what length of time you have been at the pool because the weather is out of our control. We will close the facility for the required amount of time and do our very best to get you back into the pool; however, we will not allow anyone back into the facility until it is safe to do so.

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1. What is Mountain Valley Splash’s operating season?
2. Where is the pool located?
3. Can I bring a flotation device/life Jacket for my kids?
4. What is proper swim attire?
5. If I will not be swimming will I still be charged to enter the facility?
6. When is the concession stand open and what do you sell?
7. When is the splash pad turned on?
8. What does it cost to rent out the pool for a party?
9. If the pool closes due to weather will I get a rain check to come back another day?
10. Is the Mountain Valley Splash Pool chlorinated?
11. Why isn’t the swimming season longer?
12. Do you offer Lifeguard Certification courses to the public?
13. Why do I have to occasionally wait to enter the pool?